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Customer Service for the peruvian market

24/7 customer service with spanish speakers specialized in online gambling through live chat, e-mail and phone.

Verification Call
Call for verification of user’s identity in order to prevent fraud. These calls are made by spanish speakers specialized in this type of action.
Emails are a good channel for customer service: they are for the addressee only, with no limits on the amount of text that can be included, and can provide links and attachments to explain anything more complicated.
Live Chat
Live chat is an integral part of a successful customer service toolkit, providing a platform to communicate with customers in real-time and generating high satisfaction levels.
Incoming Calls
Spanish speakers operators who can communicate clearly and efficiently, increasing your customer confidence.

Outbound Marketing

We have a set of active marketing actions to retain and acquire customers.

Welcome Call
Every time a customer registers on an operator website, a welcome come is made in order to explain the basics. This is an action that helps to increase conversion rates and deposits.
Promo Call
Filter a list of users and prepare a custom speech for each group, increasing the efficiency of targeted campaigns.